Privacy Policy
Last updated: September 16, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the website of Pioneer Chem Solutions and explains your privacy rights and how applicable laws protect you.
We use your personal data to provide, operate, and improve our engineering, EPC, and consultancy services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Pioneer Chem Solutions.
- Website refers to the official website of Pioneer Chem Solutions.
- Service refers to the Website and related online services.
- You means the individual or legal entity accessing or using the Service.
- Personal Data is any information that relates to an identified or identifiable individual.
- Usage Data refers to data collected automatically through use of the Service.
- Cookies are small files placed on your device to improve website functionality and user experience.
- Service Provider means any third party that processes data on behalf of the Company.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Location details
- Any information submitted through contact or inquiry forms
Usage Data
Usage Data is collected automatically and may include IP address, browser type, browser version, pages visited, time spent on pages, device identifiers, and diagnostic data. When you access the Service through a mobile device, we may also collect information such as device type, operating system, and mobile browser type.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our Website and store certain information to improve functionality and performance.
Types of Cookies Used
- Essential Cookies: Required for core website functionality.
- Consent Cookies: Identify whether users have accepted cookies.
- Functionality Cookies: Remember user preferences for improved experience.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service
- To respond to inquiries and manage client communications
- To provide engineering, EPC, and consultancy services
- To improve website performance and user experience
- For internal analysis and business operations
- To comply with legal and regulatory obligations
Sharing of Your Personal Data
We may share your information in the following situations:
- With trusted Service Providers supporting website or business operations
- For business transfers such as mergers or acquisitions
- With affiliates and partners under confidentiality obligations
- When required by law or regulatory authorities
- With your consent
Retention of Your Personal Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Transfer of Your Personal Data
Your information may be processed at our offices or other locations where service providers operate. We ensure appropriate safeguards are in place for secure data transfer and processing.
Your Data Protection Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
Disclosure of Your Personal Data
Personal data may be disclosed:
- To comply with legal obligations
- To protect the rights, property, or safety of the Company and users
- To prevent or investigate potential wrongdoing
Security of Your Personal Data
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure.
Children’s Privacy
Our Service does not target individuals under the age of 13, and we do not knowingly collect personal data from children.
Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: Pioneer Chem Solutions